Below are some common questions or concerns our clients have before purchasing our products, if you have other questions, don't hesitate to reach out at help@wabahairsupply.com

Yes, we have locations throughout Arizona!
TUCSON:
North - 475 E Grant Rd, Tucson, AZ 85705
South - 3356 S 6th Ave #190, Tucson, AZ 85713
West - Lee’s Store, 4170 E 22nd St, Tucson, AZ 85711
PHOENIX:
3601 W. Camelback Road #140, Phoenix, AZ 85019
TEMPE:
1409 W Southern Ave, Tempe, AZ 85282
You can email your resume and cover letter to help@wabahairsupply.com
Call, text, or WhatsApp (520) 268-3332 Monday through Friday, from 9 AM to 5 PM MST (Phoenix). Otherwise, you can email us at help@wabahairsupply.com
Yes we do! Please email or message us with the following:
1. Item name
2. URL link to the site
3. List the lower price
4. Your contact info
If your price match is approved, we will adjust the price of your requested product!
Terms and Conditions:
Waba retains the right to decline any price match request.
Price match requests for an item you have already purchased must be submitted within 7 days of purchase.
Price matches exclude sale, clearance, and otherwise discounted products.
Price matches only apply to online retailers with an identical product (brand, size, color) in stock and must be advertised on a website.
Waba does not accept price matches from resellers such as Craigslist, eBay, or other unauthorized retailers.
Waba does not accept price matches for products that have been remanufactured, refurbished, or altered in any way as intended by the original manufacturer.
Discounts may not be applied or combined with a price matched item.
Monday-Friday from 9 AM-5 PM MST. Orders are not processed on weekends or holidays. All orders placed after 3 PM MST on Friday will begin processing on Monday. Please allow 24-48 hours processing time after you have placed an order.
Customers placing orders within Arizona are charged at the rate applicable for the county of the purchaser. These collected taxes are mandated by the local state governments and Waba Hair and Beauty in no way benefits from this and directly pays this amount collected to the state.
When reaching out to us about your order, please provide your order number as well as your first and last name.
If money was taken out of your account but the order was not processed on our end or appears as a “draft order” on our end, then that means that your card issuer placed an authorization hold on the funds. You will need to reach out to your card issuer (normally your bank) to resolve the issue.
We take 2 business days for processing before shipping. If you need the product faster please call before placing the order.
Yes, but please consult the list of countries we do not ship to. Please be aware that we do not pay for customs fees as they are dependent on where you live and the size of your order, so they are solely the responsibility of the customer. All orders are shipped for USPS Priority Mail International unless another method of shipping is requested and you have been given a quote for the shipping fee. Please contact us prior to making an order if you need your merchandise within a certain timeframe.
After a shipping label has been printed you should automatically receive tracking information in an email. If you cannot find your tracking number, please email us at help@wabahairsupply.com
Once we hand off your package to the carrier (USPS or UPS) it is no longer in our control and you must reach out to the carrier with any questions or concerns regarding your shipment. Due to COVID-19, carriers are experiencing extended delivery times and delays due to disruptions in transportation routes.
If a delivery was attempted or failed with USPS, you are able to schedule a redelivery or opt for a pickup on the webpage in which your tracking information is shown.
For more information regarding processing times and shipping, please visit our Shipping Page.
The item you are returning must be shipped to us within 14 days of delivery and you are responsible for paying the cost of return shipping. Please contact us to let us know that you are returning products to us, so that we can place a notice on your account and process the return upon arrival. If the box we shipped your merchandise in is unopened and unaltered, you can write REFUSED on the box and take it to USPS to have it sent back to us free of charge. When we receive the shipment, you will be refunded. If you are returning merchandise due to error on our part, please contact us prior to sending the item.
Normally, it may take between 3-5 business days for a return to post on your account depending on your bank. Once a refund has been processed on our end, you must reach out to your bank for any questions or concerns.
For more information regarding returns, please visit our Returns Page
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